• 50-minute session: $160+GST

• 25-minute session (follow-up sessions only, not for first visits): $80+GST

• 75-minute session: $240+GST

• 50-minute sliding scale session: $115+GST

Payments can be made by credit card (charged through Janeapp) or by e-transfer to jackie@jackiedoddcounselling.com.

Some extended health plans cover sessions with a Registered Clinical Counsellor. I recommend checking your individual plan or contacting your insurance provider to confirm your coverage.

I take payment by credit card (through the booking system, Janeapp) or by e-transfer at jackie@jackiedoddcounselling.com.

Direct billing may be available for some extended health benefit plans. Eligibility varies by insurance provider, so please contact me before your appointment if you would like to ask about direct billing options.

I am an approved provider with the Crime Victims Assistance Program, and accept funding to cover my fee.

I am an approved provider with FNHA, and accept funding to cover my fee.

• Monday, 12 pm-8 pm

• Thursday, 12 pm-8 pm

• Friday, 12 pm-8 pm

I see clients in person or virtually Mondays and Fridays at my office, 214-525 Seymour Street, in the Seymour Building, and am fully virtual on Thursdays.

Twenty-four (24) hours notice is required for cancellations, so I can try and fill your appointment spot.

If an appointment is cancelled within 24 hours, the full session fee will be charged as that spot has been reserved and may be difficult to fill on short notice. However, if I can fill the appointment you will not be charged for a late cancellation.

• Illness: If you are experiencing symptoms of an illness, please contact me to switch to a virtual session.

• Lateness: If you are late to a session, you are entitled to the remainder of your session.

I offer a free 20-minute consultation for new clients. To book, visit my secure JaneApp booking page and select “New Client Consultation.”

If you are feeling unwell before an in-person appointment, please contact me as soon as possible. When appropriate and available, we may be able to switch your session to an online appointment instead.

If you have booked a virtual therapy session through my site, Janeapp will automatically send you a link to our meeting. The link will be sent within an hour of the appointment time.

If you do not receive the link, please email me and I’ll ensure it gets to you.

I use the booking system Janeapp. The booking system will ask for a credit card to book, but this card will not be charged, and the information is encrypted and stored in a PCI-Compliant system.

It’s also important to note that the Jane system complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

If you want further information here is a link for further information on privacy laws in Canada and information about what PCI compliance is for taking credit card payments.

Great question. The RCC designation means that your counsellor has met the specific training requirements (theory, and a specific amount of face-to-face client hours as well as required direct supervision of practice) for the British Columbia Association of Clinical Counsellors. On top of the training requirements, we hold ourselves to an ethical code of conduct. My RCC number is RCC #11949.

My office is located at 525 Seymour Street, Suite 214 in Downtown Vancouver, close to Gastown and Waterfront Station.

No. Many people begin counselling because something feels difficult, overwhelming, or different without having a clear explanation. We can begin by talking about what you have been noticing and what you would like to understand better.

The free 20-minute consultation gives us a chance to connect before you decide whether you would like to book a full counselling session.

You can briefly tell me what is bringing you to counselling, ask questions about my approach, and talk about whether you are interested in in-person or online sessions.

You do not need to prepare anything or know exactly what you want to talk about.

No.

The consultation is simply an opportunity for us to connect, ask questions, and see whether working together feels like a good fit.

There is no obligation to book a full counselling session afterward.

Yes.

I offer secure online counselling for adults located throughout British Columbia.

Online counselling can be a helpful option if you live outside Vancouver, have a busy schedule, manage caregiving or mobility needs, or simply prefer attending sessions from your own private space.